ELECTRIC MOTOR CONTROLS WARRANTY PROCEDURE Step 1. Have the motor control inspected by a qualified service shop to determine if the problem is a result of defects in materials and/or workmanship. If the problem is a result of defects in materials and/or workmanship North American Electric, Inc. will pay a reasonable inspection fee for the inspection that will included a written warranty report that describes the cause of failure along with photographs that show, in detail, what is described in the warranty report. Step 2. Contact our warranty department and be prepared to provide the following information and documentation: 1.) Serial Number 2.) Model Number 3.) Inspection / Failure Report 4.) Photographs showing the cause of failure 5.) Estimated cost of repair Step 3. Our warranty department will determine whether to replace or repair the defective motor control. DO NOT repair any motor control without prior written purchase order from North American Electric, Inc. Always be sure to take clear photographs before beginning any repair work.

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